SMS Alert Terms

Effective date: March 9, 2026

These SMS Alert Terms govern text message communications sent through the Beacon Safe Alerts program, operated by Copperline Labs LLC (doing business as Beacon Safe). These terms are separate from and in addition to our general Terms of Service and Privacy Policy.

Program Description

Beacon is a personal safety check-in app. When a Beacon user sets a timed check-in and fails to check back in before the timer expires, the system sends automated safety alert notifications via SMS to their pre-designated emergency contacts. These are transactional safety alert messages — not marketing or promotional messages.

How Consent Works

Beacon users choose to enable SMS alerts for their emergency contacts within the Beacon app. Enabling SMS alerts is optional — users can use Beacon with email-only notifications without enabling SMS. When a user enables SMS alerts, they are presented with a separate consent acknowledgment specifically for SMS messaging before SMS alerts can be activated.

Beacon users are responsible for informing their emergency contacts that they will receive safety alert text messages and for obtaining their contacts' agreement before adding their phone numbers. Emergency contacts can opt out of SMS at any time by replying STOP to any message.

Message Frequency

Message frequency varies based on the user's check-in timer activity and alert escalation settings. Typically 1–5 messages per alert event. If a user remains overdue, alert events may recur daily for up to 7 days, after which message frequency decreases. Messages are only sent when a safety check-in timer expires without the user checking in.

Message and Data Rates

Standard message and data rates may apply to messages sent to and from emergency contacts, depending on their mobile carrier and plan. Copperline Labs does not charge any additional fees for SMS alert delivery.

Opt-Out

Recipients can reply STOP to any alert message at any time to opt out of future SMS notifications from Beacon. After opting out, the recipient will receive a single confirmation message and no further SMS messages will be sent. Note that opting out of SMS may prevent delivery of critical safety alerts via text message.

Help

Recipients can reply HELP to any message for assistance and support contact information. You can also contact us directly at [email protected].

Supported Carriers

SMS alerts are delivered via Twilio's toll-free messaging platform. Most major US carriers are supported. Carriers are not liable for delayed or undelivered messages.

Phone Number

Beacon safety alert messages are sent from: +1 (866) 884-5067

Sample Message

Beacon Alert: Daniel missed their check-in. We're trying to reach them. Reply: 1 = Confirmed safe, 2 = Acknowledged, 3 = Couldn't reach them, 4 = I'm checking on them. Reply STOP to opt out. Msg & data rates may apply.

Privacy

We do not share or sell mobile phone numbers, SMS opt-in data, or text messaging consent with third parties or affiliates for marketing or promotional purposes. For full details on how we handle your data, see our Privacy Policy.

Contact Us

If you have questions about these SMS Alert Terms, contact us at:

Copperline Labs LLC
Sheridan, Wyoming
[email protected]